Privacy Policy
Last Updated: March 2026
Your privacy matters to us. This policy explains how heyEvie collects, uses, and protects your personal data.
Important: Evie is an AI companion. All conversations are with an artificial intelligence character, not a real person. Evie is designed to feel authentic and remember your conversations, but she is powered by AI technology.
1. Anonymous by Design
heyEvie uses anonymous user IDs rather than personal identifiers. A unique ID is generated for each device and stored locally in your browser. We do not collect names, emails, or personal identifiers during normal use.
Your privacy is protected by design. Unlike many apps, heyEvie doesn't require an account, email, or any personal information to use. Your conversations with Evie remain private and tied only to an anonymous identifier on your device.
2. Information We Collect
heyEvie collects the following types of data to provide you with a personalized companion experience:
Conversations
- - Messages you send to Evie
- - AI-generated responses
- - Conversation timestamps and metadata
Memories
- - AI-generated memories extracted from conversations
- - Important facts and preferences you share
- - Contextual information for personalization
Relationship Data
- - Relationship tier and progression metrics
- - Trust, comfort, and other emotional metrics
- - Interaction history and patterns
Diary Entries
- - AI-generated diary entries reflecting Evie's perspective
- - Session summaries and emotional reflections
Voice Data
- - Text-to-speech requests for voice synthesis
- - Voice preference settings
- - Voice credit balance and usage
Account Data (if you create an account)
- - Email address for authentication
- - Subscription status and history
- - Purchase records
Usage Analytics
- - App usage patterns and feature engagement
- - Session duration and frequency
- - Error logs and performance data
Feedback
- - Bug reports and feature requests you submit
- - Content reports for safety review
3. How We Use Your Information
We use your data to:
- - Generate personalized AI responses
- - Maintain conversation continuity and memory
- - Track relationship progression within the app
- - Improve Evie's personality and responses
- - Process subscriptions and purchases
- - Monitor and fix technical issues
- - Respond to safety reports and concerns
- - Improve the Service through aggregated, anonymized analysis
4. Data Storage & Security
Your data is stored securely:
- - Conversations and memories are stored in encrypted databases
- - Local storage (browser/app) holds your anonymous ID and preferences
- - Data is hosted on secure cloud infrastructure
- - We implement industry-standard security measures
- - Access to user data is restricted to authorized personnel only
5. Data Retention
We retain your data for as long as you use the Service:
- - Conversation history: Retained until you delete it
- - Memories and diary entries: Retained until account deletion
- - Relationship progress: Retained until account deletion
- - Analytics data: Retained for up to 12 months in anonymized form
- - Purchase history: Retained as required for financial records
6. Your Rights
Under GDPR, CCPA, and similar privacy regulations, you have the right to:
Access Your Data
- - Export all your data at any time via Settings → Export My Data
- - Receive a complete copy in JSON format
- - Review all stored conversations, memories, and relationship data
Delete Your Data
- - Permanently delete all your data via Settings → Delete My Data
- - Removal is immediate and irreversible
- - All conversations, memories, diary entries, and relationship progress will be erased
- - Your anonymous ID will be reset
Data Portability
- - Download your data in a machine-readable format
- - Take your data with you if you choose to leave
Note: Anonymized, aggregated data used for service improvement may be retained, but cannot be linked back to you.
7. Third-Party Services
We use the following third-party services to provide the heyEvie experience:
xAI / Grok
- - Provides AI language model for conversations
- - Processes conversation text to generate responses
- - Subject to xAI's Terms of Service
OpenAI
- - Processes conversation text to extract memories and detect safety concerns
- - Subject to OpenAI's Terms of Use
Fish Audio
- - Provides voice synthesis for Evie's voice
- - Processes text to generate audio responses
- - Subject to Fish Audio's Terms of Service
Supabase
- - User authentication and database hosting
- - Subject to Supabase's Privacy Policy
Sentry
- - Error tracking and performance monitoring
- - Does not collect conversation content
- - Subject to Sentry's Privacy Policy
PostHog
- - Product analytics and user behavior insights
- - Subject to PostHog's Privacy Policy
RevenueCat
- - Manages subscriptions and in-app purchases
- - Subject to RevenueCat's Privacy Policy
8. Children's Privacy
heyEvie is intended for users 18 years of age or older.
We do not knowingly collect personal information from anyone under 18. The app contains mature themes including emotional and romantic content that is not appropriate for minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted within the app, and your continued use of the Service after changes constitutes acceptance.
10. Contact
For privacy-related inquiries or to exercise your data rights, contact us:
- - Email: support@heyevie.ai